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We're pleased that you've click on this page and we hope you have some questions for us. Our team is all geared to answer them. You may find our official contact information around the world below. Feel free to contact us through the region / country closest to you.

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Corporate Office
Australia: S.2.1.10
343 Lt Collins St, Melbourne, Victoria, 3000
Customer Contact Center Phone Numbers
Malaysia / Asia: (60) 03 6207 1500
Australia: (61) 03 9018 3098
New Zealand: (64) 9887 0393
USA: +1.43847379292
U.K. / Europe:

(44) 020 3384 2149

Technical Support Centers Team Lead Contacts
Support Center 1 - Australia: sc-au [at]
Support Center 2 - Malaysia: sc-my [at]
Support Center 3 - India : sc-in [at]
Escalation Procedures
If you are not happy with how your issue has been handled or if you have a important comment that you believe requires the management attention, you may escalate it to our executive management team at the following email address: contact-management [at]
Primary Snail Mail / Postal Address
Australia: PO Box 8044
Camberwell North 3124, Victoria
Malaysia: M-3-19 Plaza Damas,
Sri Hartamas, 50480 Kuala Lumpur
Data Centers / NOC
(Seattle, Dallas, Washington D.C.)
Seattle Test ping IP:
Dallas Test ping IP:
Washington D.C. Test ping IP: 
(International Business Park)
Test ping IP:
Test ping IP:
The Netherlands:
Test ping IP:


Malaysia (GMT+8)
M-3-19 Plaza Damas,
Sri Hartamas, Kuala Lumpur, 50480
Tel: +603 6207 1500
Fax: +603 6201 1664


Australia (GMT +11)
343 Lt Collins St
Melbourne, Victoria, 3000
Tel: +613 9014 0938
Fax: +613 8764 4937


4100 Midway Road
Suite 2020
Plano, TX 75093
Tel: +1 567 252 9312
Fax: +1 484 206 9827

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Prices exclude 10% Australian GST. Non Australian residents exempted.