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We Are Always Here


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Uptime is one thing...

As you may already know, every Flexihostings account comes with an exceptional uptime guarantee. We guarantee that your website WILL be up, online and accessible 100% of the time, which means we have a lot to live up too.

Hardware is another...

Smart system administrators will always tell you one thing about hardware: "It will always eventually break." That's a fact of life, and of computers. Good for hardware stores, bad for websites. A good thing that Flexihostings invests so much into its brand-name, top-of-the-line hardware.

Flexihostings is watching 24/7 to replace hardware quickly when it breaks. We also are constantly testing to attempt to replace hardware before it breaks. There are many tells that a server gives out before it dies, and we're watching for them. Finally, we keep your data in frequent backups and can restore your website from a backup should anything happen.

And, we never leave...

Additionally, Flexihostings hosts websites for customers for in nearly every country, so we also maintain 24/7 telephone, and email support, giving you answers to your questions at all times.

It's 3AM. Do you know where your support is?

What this means as a customer is that you are guaranteed technical support anytime of the day (or night), and you can rest assured that if your web server has issues at 3AM, our system administrators are already on it.

Prices exclude 10% Australian GST. Non Australian residents exempted.