Why is there a setup fee?
The setup fee will cover the following:
- Preliminary information gathering of your server by one of our engineers.
- You will be required to complete a questionnaire at this time. Setting up your server on our 24/7 Central Monitoring System that is located in 6 geographically disperse data centers in Australia, Singapore, Netherlands, Seattle, Dallas, Washington D.C USA
- Setting up an escalation procedure
- Setting up the necessary access token therefore our automated daemon and go into your server to perform regular check automatically
- Performing a detail server audit to identify any weakness in your server.
- To facilitate the exchange of Information Privacy and Server Management Agreement between you and us.